VIVWATT Universal Travel Adapter Plug World Power

How long does it take for delivery?
5-7 working days（Except for pre-sale products） .

Which countries do you ship to?
Only the United States.
We cannot provide the following services（If the product exceeds 30KG, it will not be shipped. ）
1. Alaska
2. Hawaii
3. PR
4. VI

How will my delivery be shipped?

UPS, FEDEX are our logistics partners, shipping VIVWATT products.

I ordered more than one item. Will they all be delivered at the same time?
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.

Can I change the delivery address of my package after it has been shipped out?

Unfortunately, we cannot change the shipment once the product is en route.

What do I need to do when I received a different product than what I ordered?
Please contact customer support at services@vivwatt.com.

*During the busy Holiday season, processing times take longer than usual, and some delays are to be expected.

*VIVWATT is not responsible for any shipping deliveries that may be affected by customs duties, delays or loss due to natural disasters, or air and ground transportation strikes or delays.