Notes:(To get the price differences for your order, the following requirements must be met)
1. Valid purchase history within 30 days.
2. Take a screenshot of the lower price and email us, we'll refund the differences as soon as we confirmed it.
Warranty Period The warranty period for VIVWATT products is 2 years. In each case, the warranty period is measured starting on the date of purchase by the original consumer purchaser. The sales receipt from the first consumer purchase, or other reasonable documentary proof, is required in order to establish the start date of the warranty period.
How long does it take for delivery?
5-7 working days(Except for pre-sale products) .
Which countries do you ship to?
Only the United States.
We cannot provide the following services(If the product exceeds 30KG, it will not be shipped. )
1. Alaska
2. Hawaii
3. PR
4. VI
How will my delivery be shipped?
UPS, FEDEX are our logistics partners, shipping VIVWATT products.
I ordered more than one item. Will they all be delivered at the same time?
We try to make sure all your items reach you at the same time. Sometimes our products are not always sent together since different shipping options can be used, depending on the product. Once an item has been shipped, you will receive a shipment notification email.
Can I change the delivery address of my package after it has been shipped out?
Unfortunately, we cannot change the shipment once the product is en route.
What do I need to do when I received a different product than what I ordered?
Please contact customer support at services@vivwatt.com.
*During the busy Holiday season, processing times take longer than usual, and some delays are to be expected.
*VIVWATT is not responsible for any shipping deliveries that may be affected by customs duties, delays or loss due to natural disasters, or air and ground transportation strikes or delays.
Capacity
3600Wh
Extra Battery
Support up to two DELTA Pro Smart Extra Battery/Smart Generator
AC Output
5 outlets, 3600W total (Surge 7200W)
Max Device(s) Power Supported by X-Boost
4500W
USB-A Output
2 ports, 5V, 2.4A, 12W Max per port
USB-A Fast Charge
2 ports, 5V, 2.4A / 9V, 2A / 12V, 1.5A, 18W Max per port
USB-C Output
2 ports, 5/9/12/15/20V, 5A, 100W Max per port
Car Power Output
12.6V, 10A, 126W Max
DC5521 Output
2 ports, 12.6V, 3A, 38W Max per port
Anderson Port
12.6V, 30A
AC Charging Input
1800W Max, 120V~15A, 3000W Max, 240V~12.5A
Solar Charging Input
1600W Max, 11-150V, 15A Max
Car Charging Input
Support 12V/24V battery, 8A
Battery Chemistry
LFP
Cycle Life
6,500 cycles to 50% capacity, 3,500 cycles to 80% capacity
Connection
Wi-Fi, Bluetooth
Net Weight
Approx. 99lbs/45kg
Dimension
25*11.2*16.4 in/63.5*28.4*42cm
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